Due to the unique round shape of the 4-in-1 Convertible Crib, a matching mattress is required. We offer a high-quality standard mattress. Our Nani Berlin mattress is produced by a well-known mattress manufacturer in Germany and is certified according to Oeko-Tex Standard 100.

When developing our products, we adhere to the applicable safety standards.

A baby mattress should have a high level of firmness and be breathable. The Nani Berlin baby mattress is made in Germany by a renowned mattress factory. It meets the safety standards for baby and child mattresses according to EN 16890:2021-08. The materials are tested for harmful substances and certified according to Oeko-Tex Standard 100. Product Class 1 for baby products is the strictest of the four product classes of the OEKO-TEX® Standard 100.

Nani Berlin works with various shipping service providers such as UPS, DHL, DPD, and others. To provide you with the best possible service, we select the shipping service provider that is most suitable for your order.

• Free shipping is available for orders over €100 within Germany.
• Free shipping is available for orders over €200 within EU countries.
• Customers in Germany and EU countries must pay for returns*.
• For returns, we offer discounted shipping labels—please contact us.
• For Swiss customers, we cover import duties (taxes, customs) for orders over €200.
• For non-EU countries (e.g., England), import duties (taxes, customs) must be borne by the customer, but we offer free shipping.

The delivery time is displayed at checkout. It usually takes 3 to 5 business days, depending on the delivery location in Germany.

• Standard – DHL: 3-5 business days
• Express - UPS: 1-2 business days

Unfortunately, it is technically not possible to cancel or change an order once it has been shipped. If you still do not wish to receive your order, you have the following options:

• You can exercise your right of withdrawal. Please contact our customer service at hello@naniberlin.com.
• You can refuse to accept your order upon delivery. Your entire order will then be returned to the sender. Once your package has arrived at our warehouse, a refund will be issued. Please note that this is only possible if you reject the entire order. You can then place a new order on naniberlin.com as usual.

Currently, we are unable to deliver packages to parcel stations.

We have a 30-day return policy. If you wish to return a product, we would appreciate a brief message via email. Our goal is to always provide you with the best possible service. Email: hello@naniberlin.com